jjpoit Privacy Policy

1. Information We Collect

1.1 Personal Identification Information

When you create and verify a jjpoit account, we collect personal identification data required to establish your identity and comply with our Know Your Customer (KYC) and anti-money laundering (AML) obligations. This includes:

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify you are at least 21 years of age)
• Residential address, including barangay, city/municipality, province, and ZIP code
• Nationality and country of residence
• Government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number)
• Copies of identity documents submitted during verification

1.2 Contact Information

We collect contact details used for account communications, support, and marketing (where you have opted in), including your registered email address, mobile phone number, and preferred language for communications.

1.3 Financial and Transaction Data

To process deposits, withdrawals, and comply with financial regulations, jjpoit collects the following financial information:

• GCash wallet number, PayMaya account details, or bank account information
• Transaction history including deposits, withdrawals, bonus credits, and wager records
• Source-of-funds documentation when required under AML regulations
• Account balances and betting activity summaries

1.4 Technical and Device Data

When you access jjpoit via web browser or mobile device, we automatically collect certain technical information including your IP address, browser type and version, device type and operating system, session duration, pages visited, and error logs.

1.5 Summary of Data Categories

2. How We Collect Your Information

2.1 Direct Collection

jjpoit collects personal information directly from you when you register a new account, complete identity verification, make a deposit or withdrawal request, contact customer support, participate in promotions or surveys, or update your account profile settings. The accuracy of information you provide is your responsibility, and jjpoit cannot be held liable for consequences arising from inaccurate data you submit.

2.2 Automated Data Collection

Our platform automatically collects certain technical data through cookies, web beacons, pixel tags, and server logs when you browse or interact with the jjpoit Website. This automated collection enables us to maintain platform security, analyze user behavior for service improvements, detect fraud, and personalize your gaming experience. For more information on our use of cookies, please refer to Section 7 of this Policy.

2.3 Third-Party Sources

In limited circumstances, jjpoit may receive personal information about you from third-party sources, including identity verification service providers used for KYC compliance, payment processors such as GCash and PayMaya when processing your transactions, and fraud detection and credit reference agencies where required by law or for security purposes.

3. How We Use Your Information

jjpoit uses your personal data for the following specific, legitimate purposes:

3.1 Account Management and Service Delivery

We use your personal data to create and manage your jjpoit account, verify your identity and age (21+ requirement), process deposits and withdrawals through GCash, PayMaya, and other supported payment methods, provide access to casino games and sports betting services, deliver customer support, and send transactional notifications related to your account activity.

3.2 Legal and Regulatory Compliance

jjpoit is legally required to collect and process certain personal data to comply with applicable gambling regulations, anti-money laundering laws, responsible gaming requirements, and tax reporting obligations. We may be required to share your data with regulatory authorities, law enforcement agencies, or financial intelligence units when mandated by law.

3.3 Security and Fraud Prevention

Your personal and technical data is used to monitor account activity for fraud, detect and prevent unauthorized access, identify and investigate potential bonus abuse or collusion, enforce our Terms and Conditions, and maintain the integrity and security of the jjpoit platform for all Filipino players.

3.4 Marketing and Promotions

With your express consent, we may use your contact information to send you promotional offers, bonus notifications, newsletters, and updates about new games and features on jjpoit. You may withdraw your marketing consent at any time by updating your notification preferences in your account settings or contacting our customer support team.

3.5 Service Improvement and Analytics

Aggregated and anonymized data about platform usage is used to analyze user behavior, improve game offerings, optimize website performance, and develop new features that better serve the Filipino gaming community. This analytics data does not identify individual users and is processed under our legitimate interests.

4. Disclosure and Sharing of Personal Data

4.1 Service Providers and Data Processors

jjpoit engages trusted third-party service providers to assist in operating the platform. These providers may have access to your personal data strictly for the purpose of performing their contracted services and are contractually bound to maintain confidentiality and comply with applicable data protection laws. Categories of service providers include payment processors, identity verification providers, cloud hosting and infrastructure providers, cybersecurity and fraud detection firms, and customer support software platforms.

4.2 Regulatory and Legal Disclosure

jjpoit may disclose your personal data to government authorities, law enforcement agencies, financial intelligence units, or regulatory bodies when required by law, court order, or regulatory requirement. This includes disclosures required under Philippine anti-money laundering laws administered by the Anti-Money Laundering Council (AMLC) and any applicable gaming regulatory authority. jjpoit will notify you of such disclosures where legally permissible.

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal data may be transferred to a successor entity as part of that transaction. We will notify you via email or a prominent notice on the Website before your data becomes subject to a different privacy policy.

4.4 No Sale of Personal Data

jjpoit does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Any sharing of data is strictly limited to the purposes described in this Policy and is governed by appropriate data processing agreements.

5. Data Security and Storage

5.1 Technical Security Measures

jjpoit implements industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive personal and financial data at rest, multi-factor authentication options for account access, regular penetration testing and security audits, intrusion detection and prevention systems, and strict access controls limiting data access to authorized personnel only.

5.2 Data Storage Location

Your personal data is stored on secure servers maintained by our cloud infrastructure providers. jjpoit takes all reasonable steps to ensure that any cross-border transfers of personal data are conducted under appropriate safeguards including standard contractual clauses, binding corporate rules, or equivalent data protection agreements that meet the standards required under the Philippine Data Privacy Act.

5.3 Security Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, jjpoit will notify the National Privacy Commission (NPC) of the Philippines and affected users within the timeframes required by the Data Privacy Act. Notifications will describe the nature of the breach, the data affected, likely consequences, and measures taken to address the incident.

6. Data Retention

jjpoit retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting requirements. Specific retention periods are as follows:

• Active account data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years after the transaction date, in compliance with financial record-keeping requirements.
• Identity verification documents: Retained for five (5) years after account closure or the date of the last transaction, whichever is later.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to applicable minimum retention obligations.
• Technical and log data: Retained for up to twenty-four (24) months, unless required for ongoing security investigations.

Upon expiry of the applicable retention period, jjpoit will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.

7. Cookies and Tracking Technologies

7.1 Types of Cookies Used

jjpoit uses the following categories of cookies and similar tracking technologies when you access the Website:

• Strictly Necessary Cookies: Essential for the Website to function properly, including maintaining your login session, storing your cart or bet slip, and ensuring platform security. These cannot be disabled.
• Performance Cookies: Collect anonymized information about how visitors use the Website, such as pages visited most frequently and error messages encountered. This data helps us improve jjpoit's performance and user experience.
• Functionality Cookies: Remember your preferences such as language settings, preferred currency, and notification settings, allowing us to personalize your jjpoit experience.
• Targeting/Analytics Cookies: Used to analyze traffic patterns and, where you have consented, to serve relevant promotions and game recommendations tailored to Filipino player preferences.

7.2 Managing Cookie Preferences

You can control non-essential cookie settings through your browser settings or via the cookie preference center on the jjpoit Website. Please note that disabling certain cookies may affect the functionality of the platform and your overall gaming experience. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

8. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by jjpoit:

• Right to be Informed: You have the right to know how your personal data is being collected, processed, and used by jjpoit.
• Right of Access: You may request a copy of the personal data we hold about you and information about how it is processed.
• Right to Rectification: You may request correction of inaccurate, incomplete, or outdated personal data in your jjpoit account.
• Right to Erasure: Subject to legal and regulatory retention requirements, you may request deletion of personal data that is no longer necessary for the purposes for which it was collected.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 12. We will respond to all verified requests within thirty (30) days, or within any shorter period required by law.

9. Protection of Minors

jjpoit strictly prohibits access to and use of its gaming platform by individuals under the age of twenty-one (21) years. We do not knowingly collect, process, or store personal data from minors. If jjpoit becomes aware that personal data has been collected from a person under 21 years of age without verified parental consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered an account with jjpoit, please contact our customer support or Data Protection Officer immediately at [email protected]. We will investigate and take appropriate action as quickly as possible to protect the minor's welfare and data privacy.

10. Third-Party Services and Links

The jjpoit platform may reference or integrate third-party services such as game providers, payment gateways (GCash, PayMaya, BDO, BPI, Metrobank), and analytics tools. These third parties operate under their own privacy policies, and jjpoit is not responsible for their data practices. We encourage you to review the privacy policies of any third-party services you interact with in connection with your jjpoit account.

All third-party service providers engaged by jjpoit are subject to data processing agreements that require them to handle your personal data in compliance with applicable privacy laws and to implement appropriate technical and organizational security measures. jjpoit conducts periodic reviews of these providers to ensure ongoing compliance with our privacy standards.

11. Changes to This Privacy Policy

jjpoit reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. When material changes are made, we will notify you by posting a prominent notice on the jjpoit Website and, where required by law, by sending a notification to your registered email address. The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent changes.

Your continued use of the jjpoit platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using jjpoit and may request account closure by contacting our customer support team.

12. Contact and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jjpoit, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing jjpoit's compliance with the Philippine Data Privacy Act and this Privacy Policy.

Data Protection Officer
jjpoit — jjpoit.cam
Email: [email protected]
Customer Support: Available 24/7 via live chat on the Website

You may also direct complaints about our personal data handling practices to the National Privacy Commission of the Philippines, the independent government agency responsible for administering and enforcing the Data Privacy Act of 2012.